WHERE DO YOU SHIP?
We arrange shipping worldwide.
ARE THERE SALES TAXES?
As we are based in British Columbia, sales to British Columbia are charged PST and GST. The tax rate to other Canadian provinces or territories depends on the place of supply. For example, 13% HST will be added to sales to Ontario. Sales are “zero-rated” when exported from Canada.
WHEN CAN I EXPECT DELIVERY?
We schedule the packing and shipping of your unique artwork as soon as our credit card processor clears your acquisition. Your artwork will be shipped using a courier, and you will be apprised with your tracking information. Limited edition prints will take approximated one week to specially create for you. We’ll always keep you updated on your shipment especially close to the holidays and during adverse weather conditions.
WHAT IS YOUR RETURN POLICY?
We do not accept returns; all sales are final. Please email us at firstname.lastname@example.org if you have any questions or if you require additional images. Feel free to contact us as we want to ensure that you are happy with your art acquisition.
ARE THE ARTWORKS FRAMED?
Most of our original paintings are not framed. However, some are and they’ll be mentioned in their descriptions. Contact us at email@example.com if you need confirmation on any specific piece.
I HAVE MORE QUESTIONS!
We will be happy to help. Just drop us a line and we’ll try to answer within 24 hours: firstname.lastname@example.org.
HOW DO I SHOW MY ART ON THIS PLATFORM?
Please note that although artists on our platform are by invitation, our curators review submissions on occasions. Feel free to email your website link to email@example.com.
CAN I PAY IN INSTALLMENTS?
Yes you can! Please contact us at firstname.lastname@example.org to make arrangements.
WHAT KINDS OF PAYMENT DO YOU ACCEPT?
All payments are handled by MONERIS Checkout. We accept VISA, MASTERCARD and AMERICAN EXPRESS. Please note that we do not store your credit card details. Contact us at email@example.com if you wish to submit payment by wire transfer or e-transfer (Canadian accounts).